Frequently Asked Questions | Enniscrone Guest House

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Frequently Asked Questions

Your Stay at Waterfront House

Is Waterfront House reception open 24 hours a day?

It is open from 8.00 am to midnight

What time is check-in at Waterfront House?

Check-In time is from 3pm - 5pm. Early or late arrivals can be arranged on request

Does Waterfront House provide early check-in?

Yes, please contact us to arrange an early check in

What time is check out at Waterfront House?

Check out is at 12 pm noon

Does Waterfront House provide late check out?

Yes, please contact us to arrange a late check out

Do Waterfront House offer wake-up calls?

Yes. Please ask at reception

Is it possible to upgrade my room at Waterfront House?

Yes. Please ask at reception

Can Waterfront House arrange for amenities or gifts to be placed in the room?

Yes. Please ask at reception

What times are the rooms serviced at Waterfront House?

From 12pm to 3pm each day

Is there somewhere I can store my luggage at Waterfront House?

We can store your luggage, please ask at reception and we will assist you

Do Waterfront House provide laundry service?

No. Although there are Laundry Services in Enniscrone that we would be happy to recommend

What food & drink options are available at Waterfront House?

Waterfront House has a full restaurant and wine bar

Are there any 24-hour services at Waterfront House?

No, not at this time

Are there opportunities to exercise at Waterfront House?

We do not have an in-house gym but would be happy to recommend some walking routes in the surround area

Does Waterfront House provide international adaptors?

Yes, please ask at reception

Does Waterfront House offer currency exchange?

No, not at this time

Can I book sightseeing tours directly at Waterfront House?

Sight seeing tours can be recommended by Reception Team and assistance given with directions and bookings

Does Waterfront House provide printing facilities for boarding passes?

Yes, please ask at reception

General Information & House Rules

What type of room can I book at Waterfront House?

Superior Seaview Double/Twin/Single occupancy rooms & Standard Double/Twin/Single occupancy rooms. See our rooms

Are pets permitted at Waterfront House?

Pets are not permitted at the Waterfront House

Is wi-fi available at Waterfront House?

Yes, we have wi-fi available on each floor

What kind of internet connection do you provide at Waterfront House?

2.4GHz and 5GHz, speeds can be around 50MBps

Does Waterfront House have lifts?

Yes, we have a lift that accesses each floor

Is Waterfront House air-conditioned?

No, it is not

Does Waterfront House sell gift vouchers?

Yes, please ask at reception or buy online

What is Waterfront House smoking policy?

Smoking is not permitted on the premises

Can I park a car at Waterfront House?

Yes, our car park is at the rear of the premises with access directly onto 1st floor

Can I rent a car at Waterfront House or nearby?

Yes, please ask at reception

Which room amenities are available at Waterfront House?

See here for a full list of room amenities

Do the bathrooms have showers or baths at Waterfront House?

All bathrooms have shower facilities. Some rooms have baths. If you would prefer to have a room with a bath, please contact us know and we can organise

What can I do if I forgot something at Waterfront House?

Please call us and we will store the item or post it to an address of your choosing

Bookings

What is the best way to make a reservation at Waterfront House?

Please book online, call us
+353 96 37120 or email at reservations@waterfronthouse.ie

How much does it cost to stay at Waterfront House?

Prices vary depending on the season and type of room you desire

Do Waterfront House room rates include breakfast?

Yes, all rates include breakfast

Do Waterfront House room prices include VAT?

Yes, in accordance to EU laws, all rates include VAT.

What is Waterfront House card policy?

We accept all major cards

Are there any direct booking fees for Waterfront House?

No, there are not

What payment methods are accepted at Waterfront House?

We accept cash, debit card, or credit card

Is the online booking procedure secure at Waterfront House?

Yes it is

How do I make a group or multiple room booking for Waterfront House?

Book directly online, email to reservations@waterfronthouse.ie or by telephone
+353 96 37120

What should I do if I haven't received a booking confirmation for Waterfront House?

Please email your query to relax@waterfronthouse.ie

How can I request an invoice for a stay at Waterfront House?

Please request an invoice when settling your account on arrival or departure

Can I make a booking on behalf of another person for Waterfront House?

Yes that is not a problem

What do I do if I lose my reservation number for Waterfront House?

Please contact our receptionist who will have all your details on your booking confirmation

Is my booking guaranteed if I book on a third party website for Waterfront House?

Yes it is

Cancellations & Amendments

How can I amend my Waterfront House booking?

Please call us at
+353 96 37120 and we will make the changes for you

What is Waterfront House cancellation policy?

48 hours cancellation policy

How can I cancel my reservation for Waterfront House?

Please contact us at reservations@waterfronthouse.ie or call us on 096 37120

How can I cancel my reservation for Waterfront House if I booked through a third-party website?

You will have to cancel directly to the third party website

What does the "no-show" policy entail at Waterfront House?

Hotel entitled to charge full amount if not canceled within 48 hours of arrival

How do I receive a refund for a cancellation with Waterfront House?

Refund will be processed by your credit/debit card details

Accessibility

Does Waterfront House have accessible rooms?

Yes, all rooms are accessible via our elavator

Does Waterfront House have accessible parking spaces?

Yes, we have a car park at the rear of the premises with access directly into the premises

Does Waterfront House have a step-free entrance?

Yes, we have a slopped ramp entrance to the front of the premises

Does Waterfront House have automated main door opening?

No, not at this time

Is the Waterfront House entrance wide enough for a wheelchair?

Yes, we have wide double doors at the front entrance to the building

Do Waterfront House have wetrooms/accessible showers?

No. Not at this time

Does Waterfront House have a wheelchair accessible lift?

Yes we do

Dining

Does Waterfront House have a restaurant on site?

Yes we do see here

Does Waterfront House have a bar?

Yes, our wine bar

What are the opening hours for the Waterfront House Wine Bar?

12.00 noon - 11.00 pm

Is reservation for dinner required at Waterfront House?

Reservations are required during high season. Please contact us to make a reservation

What time do Waterfront House serve breakfast?

Breakfast is served from 8.00 am - 10.30 am. Earlier breakfast can be arranged by request

Do you offer breakfast in bed at Waterfront House?

Yes, available up to 10.00 am

What dining options are available at Waterfront House?

We offer Breakfast/Lunch/Light Snacks/Evening Dinner

Do Waterfront House cater for vegetarians, Vegans, people with gluten free diets and Coeliacs?

Yes, we do

Can I charge my bar and restaurant bills to my room at Waterfront House?

No, Unfortunatley we cannot offer this service

Can I book a private dining space for a special occasion at Waterfront House?

Yes you can, please contact us to make the reservation

Do Waterfront House cater for large groups?

Yes, we do

Location

What are the coordinates of Waterfront House?

54.21707550541418, -9.094657571363522

How far is Waterfront House from Dublin Centre?

3 Hours 11 minutes

How do I get to Waterfront House by public transport?

Bus Eireann provide a list of routes to the area. Please contact reception if you would like to organise directions

Are there any shopping areas nearby to Waterfront House?

Sligo is 40 minute drive away, there are many shopping facilities there. Galway is a day trip away

What is there to see and do around Waterfront House?

Please see our Local Area Section

Are the surrounding areas of Waterfront House safe?

Enniscrone is a very safe area

Does Waterfront House offer a chauffeur service?

No, but this can be arrange on request

What are some restaurants close to Waterfront House?

There are a number of restaurants within walking distance to Waterfront House, please ask at reception for more details

Does Waterfront House have any great views?

We certainly do. Waterfront House is situation on the seafront overlooking the Atlantic Ocean onto Killala Bay

Which popular attractions are close to Waterfront House?

Please see our Local Area section

Airport Accessibility

What is the nearest airport to Waterfront House?

Knock International Airport

How far is Waterfront House from Knock Airport?

50 minutes drive

Do you provide a shuttle service to from Knock Airport?

No, not at this time

What is the best way to drive from Dublin Airport to Waterfront House?

We would advise driving from Dublin to Sligo, turning off the Colooney Roundabout and following the signs for Enniscrone

How do I use public transport to get from Dublin Airport to Waterfront House?

We would advise the Bus Eireann 22 Route from Dublin to Ballina. We can arrange collection from there

Data Protection

How will my details be used at Waterfront House?

We have a GDPR compliment system in place. See our privacy policy for more details

Your Stay at Waterfront House

General Information & House Rules

Bookings

Cancellations & Amendments

Accessibility

Dining

Location

Airport Accessibility

Data Protection

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